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Impress your potential customers |
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Voice Over Talent Speaking |
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3D objects and animation |
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| Search Engine Optimization |
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Improve your natural search engine rankings. |
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Website Optimization |
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Blog Reviews |
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Link Baiting |
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Content Writing |
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Article Submission |
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| WEBSITE HOSTING
TERMS
OF SERVICES |
Silicon Innovations, Inc. Web Hosting Terms of Service
The use of services from Silicon Innovations, Inc. [hereafter referred
to as "Silicon Innovations, Inc."] constitutes agreement to these terms.
1.) Account Setup / Email on file
We will setup your account after we have received payment and we and/or
our payment partner(s) have screened the order(s) in case of fraud. It
is your responsibility to provide us with an email address which is not
@ the domain(s) you are signing up under. If there is ever an abuse
issue or we need to contact you, the primary email address on file will
be used for this purpose. It is your responsibility to ensure the email
address on file is current or up to date at all times. Providing false
contact information of any kind may result in the termination of your
account. In dedicated server purchases or high risk transactions, it
will be necessary to provide government issued identification and
possibly a scan of the credit card used for the purchase. If you fail to
meet these requirements, the order may be considered fraudulent in
nature and be denied.
Transfers
Our transfers team will make every effort to help you move your site to
us, however, we can not make guarantees of the transfer process. We
provide this as a courtesy service and can not make guarantees regarding
its availability or the amount of time it may take as each host is
configured a little differently. We will try our best, however, in some
cases we may be unable to assist you in a transfer of data from an old
host.
2.) Content
All services provided by Silicon Innovations, Inc. may only be used for
lawful purposes. The laws of the State of Florida, the State of Texas,
and the United States of America apply.
The customer agrees to indemnify and hold harmless Silicon Innovations,
Inc. from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is
prohibited. This includes but is not limited to unauthorized copying of
music, books, photographs, or any other copyrighted work. The offer of
sale of any counterfeit merchandise of a trademark holder will result in
the immediate termination of your account.
Examples of unacceptable material on all Shared, Reseller and Dedicated
Servers include:
IRC Bots, Proxy Scripts / Anonymizers, Pirated Software / Warez, image,
filedump, or banner-ad services (similar to rapidshare, photobucket, or
commercial banner ad rotation), topsites, commercial audio streaming
(more than one or two streams), locally hosted chat scripts, Escrow,
High-Yield Interest Programs(HYIP) or related sites, Investment sites
(FOREX, egold exchange), sale of any controlled substance without prior
proof of appropriate permit(s), AutoSurf sites, Bank Debentures, Bank
Debenture Trading Programs, Prime Banks Programs, lottery sites, muds /
rpg's, hate sites, hacker focused sites/archives/programs, or sites
promoting illegal activities, IP Scanners, Brute Force Programs, Mail
Bombers and Spam Scripts.
Acceptable material on Dedicated Servers:
Proxy Scripts / Anonymizers, Image Hosting sites and muds / rpg's
We reserve the right to refuse service to anyone. Any material that, in
our judgment, is obscene or threatening is prohibited and will be
removed from our servers with or without notice.
Failure to respond to email from our abuse department within 48 hours
may result in the suspension or termination of your services. All abuse
issues must be dealt with via email and will have a response within 48
hours.
If in doubt regarding the acceptability of your site or service, please
contact us at abuse at 007services dot com and we will be happy to
assist you.
Potential harm to minors is strictly forbidden, including but not
limited to child pornography or content perceived to be child
pornography (Lolita):
Any site found to host child pornography or linking to child pornography
will be suspended immediately without notice.
Direct customers: Your services will be terminated with or without
notice.
Violations will be reported to the appropriate law enforcement agency.
It is your responsibility to ensure that scripts/programs installed
under your account are secure and permissions of directories are set
properly, regardless of installation method. When at all possible, set
permissions on most directories to 755 or as restrictive as possible.
Users are ultimately responsible for all actions taken under their
account. This includes the compromise of credentials such as username
and password. It is required that you use a secure password. If a weak
password is used, your account may be suspended until you agree to use a
more secure password. Audits may be done to prevent weak passwords from
being used. If an audit is performed, and your password is found to be
weak, we will notify you and allow time for you to change/update your
password.
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail,
bulk emailing, and spam. "Safe lists" and "double opt-in" will be
treated as spam. Any user who sends out spam will have their account
terminated with or without notice.
Sites advertised via SPAM (Spamvertised) may not be hosted on our
servers. This provision includes, but is not limited to SPAM sent via
fax, email, instant messaging, or usenet/newsgroups. No organization or
entity listed in the ROKSO may be hosted on our servers. Any account
which results in our IP space being blacklisted will be immediately
suspended and/or terminated.
Silicon Innovations, Inc. reserves the right to require changes or
disable as necessary any web site, account, database, or other component
that does not comply with its established policies, or to make any such
modifications in an emergency at its sole discretion.
Silicon Innovations, Inc. reserves the right to charge the holder of the
account used to send any unsolicited e-mail a clean up fee. This cost of
the clean up fee is entirely at the discretion of Silicon Innovations,
Inc..
4.) Payment Information
You agree to supply appropriate payment for the services received from
Silicon Innovations, Inc., in advance of the time period during which
such services are provided. You agree that until and unless you notify
Silicon Innovations, Inc. of your desire to cancel any or all services
received, those services will be billed on a recurring basis.
Cancellations must be done in writing via email or fax. Once we receive
your cancellation and have confirmed all necessary information with you
via e-mail, we will inform you that your account has been canceled. At
this time, your account with us has been canceled. If you do not hear
back from us or receive an e-mail confirming this cancellation, please
contact us immediately.
As a client of Silicon Innovations, Inc., it is your responsibility to
ensure that your payment information is up to date, and that all
invoices are paid on time. Silicon Innovations, Inc. provides a 10 day
grace period from the time the invoice is due and when it must be paid.
Any invoice that is overdue for 10 days and not paid will result in a
$10 late fee and/or an account suspension until account balance has been
paid in full.
Invoices that have been paid more than once with multiple Paypal
Subscriptions can only be added as credit towards the account and cannot
be refunded via Paypal. If you require assistance with this provision,
please contact bills at 007services dot com.
Silicon Innovations, Inc. reserves the right to change the monthly
payment amount and any other charges at anytime.
5.) Backups and Data Loss
Your use of the service is at your sole risk. Silicon Innovations, Inc.
is not responsible for files and/or data residing on your account. You
agree to take full responsibility for files and data transferred and to
maintain all appropriate backup of files and data stored on Silicon
Innovations, Inc. servers.
6.) Cancellations and Refunds
Silicon Innovations, Inc. reserves the right to cancel the account at
any time with or without notice.
Any abuse of our staff in any medium or format will result in the
suspension or termination of your services.
Customers may cancel at any time via email or fax. Silicon Innovations,
Inc. gives you an unconditional 30 day money back guarantee on managed
shared hosting, and reseller solution's. There are no refunds on
dedicated servers, administrative fees, install fees for custom
software, or domain name purchases. Refund requests after 30 days will
be refunded on a prorated basis of any unused time.
Only first-time accounts are eligible for a refund. For example, if
you've had an account with us before, cancelled and signed up again, you
will not be eligible for a refund or if you have opened a second account
with us.
Violations of the Terms of Service will waive the refund policy.
7a.) Resource Usage
User may not:
a) Use 25% or more of system resources for longer then 90 seconds. There
are numerous activities that could cause such problems; these include:
CGI scripts, FTP, PHP, HTTP, etc.
b) Run stand-alone, unattended server-side processes at any point in
time on the server. This includes any and all daemons, such as IRCD.
c) Run any type of web spider or indexer (including Google Cash / AdSpy)
on shared servers.
d) Run any software that interfaces with an IRC (Internet Relay Chat)
network.
e) Run any bit torrent application, tracker, or client. Please note that
you may link to torrents off server, but may not host or store them.
f) Participate in any file-sharing/peer-to-peer activities
g) Run any gaming servers such as counter-strike, half-life,
battlefield1942, etc
h) Run cron entries with intervals of less than 15 minutes
When using PHP include functions for including a local file, include the
local file rather than the URL. Instead of
include("http://yourdomain.com/include.php") use include("include.php")
7b.) INODES
The use of more then 50,000 INODES will result in account suspension.
Accounts found exceeding 50,000 INODES will not be backed up on our
backup servers. A INODE is the actual file or directory and not the size
of that file or directory. For example your index.html file is 1 INODE.
A directory called homework is counted as 1 INODE as well.
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies
depending on the hosting package you purchase. Should your account pass
the allocated amount we reserve the right to suspend the account until
the start of the next allocation, suspend the account until more
bandwidth is purchased at an additional fee, suspend the account until
you upgrade to a higher level of package, terminate the account and/or
charge you an additional fee for the overages. Unused transfer in one
month cannot be carried over to the next month.
9a.) Money back Guarantee
On dedicated servers and collocation no full refund will be honoured --
the 30 day money back guarantee does not apply. We reserve the right to
refund a prorated amount or no refund at all.
Each of Silicon Innovations, Inc.'s managed shared and reseller servers
carry a 30 day unconditional money back guarantee on them. If you are
not completely satisfied with our services within the first 30 days of
your service, you will be given a full refund of the contract amount.
Remember, this is only for monthly shared or reseller packages and does
not apply to dedicated servers, administrative fees, install fees for
custom software, or domain name purchases.
9b.) Uptime Guarantee
If your shared / reseller server has a physical downtime that is not
within the 99.9% uptime you may receive one month of credit on your
account. Approval of the credit is at the discretion of Silicon
Innovations, Inc. dependant upon justification provided. Third party
monitoring service reports may not be used for justification due to a
variety of factors including the monitor's network capacity/transit
availability. The uptime of the server is defined as the reported uptime
from the operating system of the server which may differ from the uptime
reported by individual services. To request a credit, please contact us
with justification. All requests must be made in writing via email.
Uptime guarantees only apply to shared / reseller solutions. Dedicated
servers are covered by a network guarantee in which the credit is
prorated for the amount of time the server is down which is not related
to our uptime guarantee.
10.) Reseller: Client Responsibility
Resellers are responsible for supporting their clients. Silicon
Innovations, Inc. does not provide support to our Reseller's Clients. If
a reseller's client contacts us, we reserve the right to place the
client account on hold until the reseller can assume their
responsibility for their client. All support requests must be made by
the reseller on their clients' behalf for security purposes. Resellers
are also responsible for all content stored or transmitted under their
reseller account and the actions of their clients'. Silicon Innovations,
Inc. will hold any reseller responsible for any of their clients actions
that violate the law or the terms of service.
11.) Shared (non-reseller accounts) / Semidedicated Servers
Shared accounts may not resell web hosting to other people, if you wish
to resell hosting you must use a reseller account. You must maintain
your own backups.
12.) Dedicated Servers
Silicon Innovations, Inc. reserves the right to reset the password on a
dedicated server if the password on file is not current so that we may
do security audits as required by our datacenter. It is the
responsibility of the client to ensure that there is a valid email
address and current root password on file for their dedicated server on
file to prevent downtime from forced password resets. Silicon
Innovations, Inc. reserves the right to audit servers as needed and to
perform administrative actions at the request of our datacenter.
Dedicated servers are NOT backed up by us and it is the responsibility
of the client to maintain backups or have a solution for this. You may
purchase an additional hard drive and maintain backups to it as the most
simple solution. Please contact us if you wish to obtain a secondary
hard drive. It is your responsibility to maintain backups.
13.) Price Change
The amount you pay for hosting will never increase from the date of
purchase. We reserve the right to change prices listed on
SiliconInnovations.com, and the right to increase the amount of
resources given to plans at any time.
14a.) Indemnification
Customer agrees that it shall defend, indemnify, save and hold Silicon
Innovations, Inc. harmless from any and all demands, liabilities,
losses, costs and claims, including reasonable attorney's fees asserted
against Silicon Innovations, Inc., its agents, its customers, officers
and employees, that may arise or result from any service provided or
performed or agreed to be performed or any product sold by customer, its
agents, employees or assigns. Customer agrees to defend, indemnify and
hold harmless Silicon Innovations, Inc. against liabilities arising out
of; (1) any injury to person or property caused by any products sold or
otherwise distributed in connection with Silicon Innovations, Inc.; (2)
any material supplied by customer infringing or allegedly infringing on
the proprietary rights of a third party; (3) copyright infringement and
(4) any defective products sold to customers from Silicon Innovations,
Inc.'s server.
14b.) Arbitration
By using any Silicon Innovations, Inc. services, you agree to binding
arbitration. If any disputes or claims arise against Silicon
Innovations, Inc. or its subsidiaries, such disputes will be handled by
an arbitrator of Silicon Innovations, Inc.'s choice. All decisions
rendered by that arbitrator will be binding and final. You are also
responsible for any and all costs related to such arbitration.
15.) Disclaimer
Silicon Innovations, Inc. shall not be responsible for any damages your
business may suffer. Silicon Innovations, Inc. makes no warranties of
any kind, expressed or implied for services we provide. Silicon
Innovations, Inc. disclaims any warranty or merchantability or fitness
for a particular purpose. This includes loss of data resulting from
delays, no deliveries, wrong delivery, and any and all service
interruptions caused by Silicon Innovations, Inc. and its employees.
16.) Disclosure to law enforcement
Silicon Innovations, Inc. may disclose any subscriber information to law
enforcement agencies without further consent or notification to the
subscriber upon lawful request from such agencies.
We will cooperate fully with law enforcement agencies.
17.) Changes to the TOS
Silicon Innovations, Inc. reserves the right to revise its policies at
any time without notice.
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